Privacy Policy
Effective Date: August 26, 2026
Brown Sales respects your privacy. We collect and use personal information only as reasonably necessary to operate our website, process and fulfill orders, provide customer service, communicate with our customers, and conduct our business.
Brown Sales does not sell customer personal information.
Information We Collect
When you use our website, place an order, request a quote, submit a form, create an account, or otherwise contact us, we may collect information such as:
- Your name
- Billing and shipping addresses
- Email address
- Telephone number
- Company, school, or organization name
- Order and purchase information
- Payment method and payment status
- Account information, if you create an account
- Information you voluntarily provide through forms, emails, or other communications with us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and information collected through cookies and similar technologies.
Payment Information
When you make a payment online, payment information is processed through our payment-processing providers. Information necessary to process the transaction, such as billing information, order amount, and payment details, may be transmitted directly to the applicable payment processor.
Brown Sales does not use your payment information for purposes unrelated to processing and administering your transaction.
How We Use Your Information
We may use personal information to:
- Process, manufacture, ship, and administer orders
- Calculate shipping charges and arrange delivery
- Process payments, refunds, credits, and account transactions
- Communicate with you about an order, quote, return, warranty claim, or other request
- Provide customer service
- Maintain customer and order records
- Prevent fraud, misuse, or security threats
- Operate, maintain, and improve our website
- Comply with accounting, tax, legal, and regulatory requirements
- Send marketing or promotional communications when appropriate and permitted by law
If you receive promotional email communications from Brown Sales, you may unsubscribe using the instructions included in those communications.
How We Share Information
Brown Sales does not sell customer personal information.
We may share information with third parties that provide services necessary to operate our business, including:
- Payment processors and financial institutions
- Shipping carriers and freight providers
- Website hosting and technology providers
- Ecommerce and website-service providers
- Accounting, professional, and business-service providers
- Analytics or marketing-service providers, when applicable
We provide these parties only with information reasonably necessary for them to perform their services.
We may also disclose information when required by law, legal process, or governmental request; when necessary to protect the rights, property, or safety of Brown Sales, our customers, or others; or in connection with a merger, acquisition, sale, or other transfer of all or part of our business.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate properly and provide important website functions, such as maintaining shopping-cart information and remembering user sessions.
We may also use cookies or similar technologies to understand how visitors use our website, improve website performance, and measure the effectiveness of our marketing.
You can control or disable many cookies through your web browser settings. Disabling certain cookies may prevent some website features from functioning properly.
How Long We Keep Information
Brown Sales retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate business, accounting, tax, warranty, recordkeeping, and legal requirements.
Information that is no longer reasonably necessary will be deleted, anonymized, or otherwise disposed of when appropriate.
Protecting Your Information
Brown Sales takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through our website.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information maintained by Brown Sales.
To make a privacy-related request, please contact us at sales@brownsales.com. We may need to verify your identity before completing certain requests, and some information may need to be retained for legitimate business, accounting, tax, legal, or other recordkeeping purposes.
Children’s Privacy
Our website is intended for customers purchasing Brown Sales products and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through this website.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. Brown Sales is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
Brown Sales may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable requirements.
When this policy is updated, the revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how Brown Sales handles personal information, please contact us at:
Brown Sales Corporation
Email: sales@brownsales.com